An interview recently completed with our US Operations Manager, Sebastian Putnam has proven to be a valuable asset to an insight of shipping carriers, and freight auditing. We are posting the interview here online for potential clients and our current clients to review. It will defiantly open your eyes up to some issues you never knew about. “Welcome Sebastian to this interview and I hope we have a chance to review the exciting new solution that Ship Watchers is offering to it’s current clie...

Regional less-than-truckload (LTL) carrier FedEx Freight says cross-border enhancements include next-business-day service between Toronto and key markets in the Great Lakes region of the US. In addition, next-business-day LTL service has been introduced between Winnipeg, Manitoba, and the US Upper Midwest, an area that is gaining more importance to both countries for cross-border trade. In addition to the cross-border enhancements, FedEx Freight also provides next-business-day LTL service betwee...

This routine network maintenance may cause delays in processing information online or at times brief outages. We will insure to keep these outages to a minimum during this process. If you have any urgent concerns about shipments or invoices please contact us at: http://support.myshipwatchers.com/ This maintenance is to insure proper processing and fast response times for our clients. www.shipwatchers.com

Common shipping carriers such as UPS™, FedEx™ and DHL™ offer certain days to pickup your shipments for peak season shipping. There are certain days we will be notifying you about in which you must respond to the carrier or our staff (by response to the notification) that insures your company gets a pick up during certain peak days. Within the next couple weeks of October and beginning of November you will get these notifications in which you simply can respond to and we will insure proper p...

The repositioning of our staff will not impact client relations and or client support. All client accounts that ship over 5000 shipments on an average per week will be assigned two points of contacts. An Account Executive will be the primary contact and the other will be either another Account Executive or an administrative staff member that works with the Account Executive team. Clients will be notified of this change by the end of October for a November 3rd start date. We are very plea...

Air fuel surcharges remain the same for September while only a minimal increase for ground Shipments! United Parcel Service Fuel Surcharge: Air and International: Effective October 6, 2008, 27.00%, - 7.5pp Ground: Effective October 6, 2008, 9.25%, - 1.25pp Federal Express Fuel Surcharge: FedEx Express: Effective October 6, 2008, 27.00%, - 7.5pp FedEx Ground: Effective October 6, 2008, 9.25%, - 1.25pp DHL Express Fuel Surcharge: Air Express and International: Effective October 5, 2008, 29....

Ship Watchers is proud to state our network has brought on line our Peak Season Servers to help with the added volume already experienced by our network from clients during the upcoming months. We are taking this time to post this little news article to insure you are aware of the almost 15% - 20% increase in incorrect adjustments to your shipping account performed by seasonal staff for the shipping carriers. From hub workers in the wee hours of the morning to the driver’s runners that sprint...

Ship Watchers (Microsoft Staff) will be installing a important security update today starting at 8:00 AM. The portal will be closed from 8:00 AM to 12:00 PM for all clients. If you have shipments that are in need of attention or need Intercepts, please contact our Support Department with the shipment number and information. Our Support Department will respond to your request within 1 hour to insure your shipment processing is completed. Thank you for your attention to this message. www...

Ship Watchers’ network is still tracking Ike, now down graded to a Tropical Storm. Shipping carriers are reporting damage to main hubs located within the impacted towns listed below. Shipments and pickups within the towns located below are being affected or will be affected on Monday (September 15, 2008) due to wind and water damage to main streets. Electrical power supplies are also down to a large amount of buildings causing issues with shipment processing. We are flagging all shipments ...

The Ship Watchers network will be processing scan, transit and carrier information over tonight and the weekend. Our network braces for the data from all avenues with Hurricane Ike heading into US landfall. It currently is being read at 105mph winds. The carriers are reporting the closures of many hubs that will impact shipments sent and also leaving the central location of the Hurricane’s projected path. We will be flagging shipments over the weekend that have been impacted and will be imp...