Our network will be performing the end of the year processing for all reports tomorrow. All reporting features will be offline until the process completes by the end of the day. Access to the reports will be online Tuesday January 6th, 2009 for all users. If you have any questions or are in need of help, please do not hesitate to contact us. Thank you for reviewing this important message. Sunday, January 04, 2009 12:00 AM |
Our main office location came online at 6:30 PM EST. this evening. Our staff will be back in the office tomorrow to begin the process of catching up with the work load. If you have projects or other issues waiting on one of our staff members, please be sure to give them time to get current with their work load. In the mean time if you have any questions or need help with any area of Ship Watchers, go to our Support Center located at: http://support.myshipwatcher.com/ or email oncall@shipwat... Monday, December 15, 2008 12:00 AM |
The main back up systems are still functioning and our offsite servers located in New York and Florida are working at 100% peak. However the impact of the power outages in the area of our main office has caused delays in bid processing and account maintenance. We are attempting to move staff to another location tomorrow if the outage is still an issue to insure proper business processing during normal business times. If you have meetings, training or presentations you may be contacted by a... Sunday, December 14, 2008 12:00 AM |
Last night a storm hit the New England area with a mix of sleet rain and brought down power lines and many tree limbs with it. Power is expected to be out in the area for 2 – 3 days as an estimate by Public Service of New Hampshire. Our backup systems are online, however we are asking our staff to not be in the office during this time. During this time the main phone systems are offline, however an on call duty officer is available to handle any insure and or request within 1 hour. Please... Friday, December 12, 2008 12:00 AM |
Fuel costs have continued to drop and have insured a lower fuel cost for you as a shipper going into December, especially for Air. United Parcel Service Fuel Surcharge: Air and International: Effective December 1, 2008, 15.00%, - 13.50pp Ground: Effective December 1, 2008 6.75%, - 1.50pp Federal Express Fuel Surcharge: FedEx Express: Effective December 1, 2008, 15.00%, - 13.50pp FedEx Ground: Effective December 1, 2008 6.75%, - 1.50pp DHL Express Fuel Surcharge: Air Express and Internation... Monday, December 01, 2008 12:00 AM |
Our staff and teams want to thank all the clients that have been referring us to other companies for our shipping audit solution and superior client support. In November alone our referrals jumped to over 140% of new clients due to existing clients either introducing us or mentioning us to another business contact. “November has been a huge month for new clients due to companies trying to find ways to save money in these economical times. However some of the greatest things to hear is when ... Tuesday, November 25, 2008 12:00 AM |
Ship Watchers portal access will be down from morning (9:00 AM) until early afternoon time. This is for a scheduled carrier link update for a new solution being installed within the system. During this time, users will see an update screen until the upgrade is completed. Please check back later on in the day to get access to shipment and invoice information. In the time being, if you need any shipment information, shipment intercept or more, please do not hesitate to contact our suppor... Tuesday, November 18, 2008 12:00 AM |
Our freight auditing staff is in the process of helping our clients that utilize DHL for their shipments to change the volume flow to a different carrier. The carrier of choice will be based on the clients needs and pricing studies completed by our staff. This process is free of charge to all clients to assist with this issue of DHL's closer of their service to shippers. www.shipwatchers.com Friday, November 14, 2008 12:00 AM |
Fuel costs have remained on a down spiral and have insured a lower fuel cost for you as a shipper going into November for Ground. However Air has increased in spite of lower fuel costs. United Parcel Service Fuel Surcharge: Air and International: Effective November 3, 2008, 28.50%, + 1.5pp Ground: Effective November 3, 2008, 8.25%, - 1.00pp Federal Express Fuel Surcharge: FedEx Express: Effective November 3, 2008, 28.50%, + 1.5pp FedEx Ground: Effective November 3, 2008, 8.25%, - 1.00pp ... Monday, November 10, 2008 12:00 AM |
DHL Drops US Domestic Service Nov 10, 2008 9:16 AM (From: http://outsourced-logistics.com/) As of January 30, 2009, DHL will end US domestic-only service and become strictly an international carrier for US shippers and consignees. DHL US Express will close its US ground hubs and reduce the number of stations it operates from 412 to 103. It estimates this will also eliminate 9,500 US jobs on top of approximately 5,400 positions eliminated since January 2008. This will leave DHL with 3,000 t... Monday, November 10, 2008 12:00 AM |