We are closing our main office location and processing center on December 24th and 25th for the Christmas Holiday. We will continue to have Audit Support Staff available as always online at: http://support.myshipwatcher.com/ and also an on call duty officer available for shipment emergencies at our toll free number. All auditing will be completed as usually with our automated systems. We hope that you understand it is important for us to give our staff time off to spend with their families d...

In December 2009 we have seen the largest increase in overall error shipping charges with clients as well as a surge of companies wanting an auditor on their side when it comes to claiming this back, as they have noticed the cost increase. Did you know? A auditor will not hurt your relationship with the shipping carriers! A professional freight auditor such as Ship Watchers has their own contacts within the shipping carriers to send their adjustment requests too. Our freight client base is ...

November 26th and November 27th our Auditing Office location will be closed for the Thanksgiving Holiday season. Our shipping audit solution will remain online and our network will be processing intercepts, disputes and more 24.7 even if your company is open. We will have Auditing Support Staff on hand at our Support Center online where you can chat or open a support ticket if you have an issue. We want to thank you for being a Ship Watchers’ Client and hope that you and your family have a...

Re-booting of the main servers that service our shipping clients is required for our new upgrade to the “My Account” page to complete the “MyShipWatcher Quick Snap Overview” portion, after that re-boot clients will be able to use this new feature and enhancement to the portal. During this re-boot clients may not be able to access the portal for 30 – 90 second intervals. If you have any issues or need help, please contact our online Support Center for any issues that you may have. Thank yo...

As we said before we can never stop at one level when it comes to our clients. In the month of October our developers will be installing new features and additions to current solutions we offer to clients. These enhancements again will secure our place as the most automated shipping auditor within the transportation industry. This announcement is to inform you that we will be installing the Automated Email System that will follow and inform users on services performed by our network and audi...

We all know that our clients love the AI portion of our portal that makes our experience more personal on many levels. However on October 6th, 2009 our AI program ALICE will be down within the main site and portal for an upgrade to the system. It will return on Monday the 12th, 2009. Thank you for your understanding as we upgrade the AI portion of our experience. www.shipwatchers.com

Ship Watchers main office location will be closed for the Memorial Day holiday on Monday September the 7th. All Account Executives and Management staff will be out of the office. Please remember there is always help online available with a live support agent 24.7 at http://support.myshipwatchers.com . Also all upper management staff have full access to their email via Blackberries. We hope that you have a safe and happy holiday and we will see you on Tuesday! www.shipwatchers.com

On August 1st, 2009 we launched our new Ship Watchers main new look. We are enhancing our brand image as we grow into a leader with the Shipping Audit industry. With all of these changes we will still keep and perform the great solution that all our clients have come to know and love. In September we will launch the option of the new upgrade to the clients to a new look and feel of the portal. This new clean look will complete all the necessary auditing options and as well as new features....

In June our company saved millions of dollars for clients with the shipping audit and freight consultation. From Ship Watchers post and pre-audit solutions to the supply chain and pricing comparison. We have brought a lot of solutions to our clients needs, even cutting down on Residential and Extended Area surcharges that our clients end up paying for in the end instead of at the time of purchase by their customer or vendor. Take a look at our July Shipping Audit Newsletter coming out this w...

This is due to the large number of clients, businesses and companies closed where the holiday falls on a Saturday this year. We will have a fully operational Support Center Staff and OnCall Duty Officer available for support, shipment or account issues. All upper management will have access to email still 24.7 during this holiday as they always do. Shipping carriers such as FedEx and UPS have a normal schedule however expect a lot of businesses to be closed for pickups and deliveries during ...