Our main office located in Londonderry, New Hampshire has been closed due to power outages that are impacting the whole Northeast today. Our main management staff has been relocated to a remote office location. However please keep in mind that this may impact your day to day communications with management staff and or you’re Account Executives. If you have any questions the best way to reach us is currently via the Support Center online at: http://support.myshipwatcher.com as our Support C...

Ship Watchers is monitoring this information for our clients and also monitoring shipments that may be impacted. Clients are encouraged to log online to view any shipments that may be impacted. Quoted by UPS: “Severe winter weather is impacting UPS service in areas of New Jersey, New York, North Carolina, Pennsylvania, and Virginia. No pickups, deliveries or on-call pickups are being made in the ZIP Codes listed below: http://www.ups.com/content/us/en/about/news/service_updates/20100209_sn...

Ship Watchers is monitoring this information for our clients and also monitoring shipments that may be impacted. Clients are encouraged to log online to view any shipments that may be impacted. Quoted by FedEx: “Pickup and delivery service for FedEx Express®, FedEx Ground®, FedEx Home Delivery® and FedEx Freight has been affected by the severe winter weather throughout the mid-Atlantic and Eastern region of the U.S. Unavoidable service delays should be expected in areas affected by the storm...

The holiday calendars are out and as usual Ship Watchers is putting it all in one place. When contacting the carriers the following results were recorded by the RankCarriers.com for our client reports on carrier results. Question to carriers: Independence Day Observed – Do you as a carrier observe the 5th as a non-operational day (no pick up and delivery)? Quick View Summary (UPS and FedEx) Sample Call: 02.09.2010 (9:48 AM EST) FedEx 800.463.3339 opt 0 1 Call Resolution (Time: 2.34 mins on...

As quoted by FedEx: "The Memphis hub and flight operations experienced substantial disruptions last night due to inclement weather conditions. Consistent with the provisions of the FedEx Service Guide, the money-back guarantee is suspended for U.S. packages and shipments inbound into the U.S. from international locations with a delivery commitment of Tuesday, Feb. 9, 2010."

To better improve our automated processing system and invoices to be produced on the statement date, we are upgrading these sections 02.10.2010. You may be able to access them at some points, however at others they may be offline and say the eta of 30 - 90 mins. Please understand that it may take longer than that to complete the update. Once completed if you have any open statements you will be notified of them via our automated notification system if the option is checked within your profile...

eShipWatch News Update 2010 Brings More With Ship Watchers Than Ever Before Offered In Our Industry... New features saving companies even more in 2010. Our network has enhanced our features and added new and improved tools to help clients save more on shipping costs, analyze pricing contracts to current shipping data and even bringing more location of cost down to fine details. The already existing features we offer are enough for any new client to be excited about, just take a look below at o...

Our office has not been impacted within our staff by the quake-devastated area of Haiti, however we do have vendors, carriers and even clients that have. The images alone are enough to tug at your heart strings of an area that does not seem to need this type of a problem as it is. Ship Watchers’ CEO has made a donation on the behalf of Ship Watchers to the American Red Cross International Relief fund for Haiti. He has been insured the funds will be sent directly to the cause. As a gesture...

During the time period of January 4th, 2010 until January 12th, 2010 we will be bringing down access to the portal off and on for the following upgrades and population of data: - December 2009 Normal Monthly Reports - YTD 2009 Reporting - Quarter 4 Reporting - Upgraded: Summary Overview - Upgraded: Reporting (Additions) - Install Remote Accessing for New Client Linking To Create New Reports - Installing Software Option for Clients ...

The processing center that houses our AEs and Staff will be closed at 1 PM on December 31st, 2009 and closed on January 1st, 2010 for the holiday season. All auditing and processing of shipments will still be completed via our online portal and adjustments will still be active during this time period. All clients will have complete access to their accounts during this time. As always we will have staff available 24.7 via our Support Center online and also an On Call Duty officer at our toll...