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Home>Knowledge Base>Questions and Answers>“We believe that our internal auditing is just fine and we are getting most or all the adjustments”.
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Article ID25
Created On4/7/2009
Modified1/11/2010
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“We believe that our internal auditing is just fine and we are getting most or all the adjustments”.

A lot of companies believe they are getting 100% of their adjustments or close to it as they have a person or persons within the office looking over the invoices.

This is a great thing however you are defiantly not getting 100% of the adjustments or credits due to your company by this method.  Let me explain!

There are many aspects and factors to getting adjustments.  Here are just some of them:

- You must be tracking each and every shipment for on time delivery, correct delivery, residential vs. commercial (checking the address location for the correct zoning), extended area surcharges, correct pricing, scan errors and much more. 
- Checking the shipment to the invoice for all of the above charges and making a match back to the weight and dimensional weight (if corrected).
- Insuring no duplications of shipments, invoices or payments. 
- Then insuring that all billing voids are completed on shipments that fall into that category.
- This all while keeping within the established time limits for all adjustments (as they differ for each adjustment and carrier).

Now you can see the complex areas of insuring your shipments are charged correctly.  The carrier can at any stage in the transit add an additional charge that may show up on another invoice far down the road that you may just pay.

Our system is automated so there is no person trying to find all these adjustments.  They are produced on weekly bases for your account and set to the carrier directly for adjusting.  This along with our great carrier relationships and over all client base we are able to get more back that you would alone as a single shipper.

Take a look at our site at: http://www.shipwatchers.com/ and even chat with an agent to learn more about our company, security of your data and more!

You can even call 877.504.2156 to speak with one of our Account Executives.

No Risk, No Contracts… just simple savings!